I think that we shall deeply understand the following concept firstly: 8 }) O& H# [, c4 V# @1) Cross function team* Q c7 J4 r! b* B- ^& W
2) Process approach from ISO9k and Agenda(a book) % L. P! E% {0 N1 w& h3) BU management7 \* }) K5 S" Q# }$ f0 e% l+ L
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And then you will draw a right answer out...