|
|
马上注册，结识高手，享用更多资源，轻松玩转三维网社区。
您需要 登录 才可以下载或查看，没有帐号？注册
x
Problem Solving Toolbox ' R/ k- R/ d4 O' h5 O7 n
; L4 \( j! p# g: ^6 Y
# Y! M8 V* F m4 F4 p4 ]7 @
[size=67%]-5 Why
" I: f- Q2 h: v2 R+ {[size=67%]-Is-Is Not Matrix 4 U6 I( T. i, H6 ` r4 C- o$ `/ F
[size=67%]-Problem Solving Tree - c% H' m: Z) N( p4 X& Y( j" b
/ G& P# E( [" k- o
[size=111%]•5-Why is a Root-Cause-Analysis tool
6 J9 o* Y$ E3 l9 }: k( W- ~8 T* ^[size=111%]•5-Step is a Problem-Solving-Process ' a, {2 P: q! |# b! U! X
ØStep 1: Identify and define the problem.
5 k! o. X$ T0 xØStep 2: Take immediate action to prevent the problem from reaching the customer. / v) l9 S$ s0 ]+ j
ØStep 3: Identify the root cause of the problem. / R3 k( v, ?! Y& h
ØStep 4: Take irreversible corrective action to eliminate or minimize the effects of the root cause of the problem. * [0 f+ b' x# J$ b8 s3 A/ A: F# Q
ØStep 5: Verify that the corrective action is effective. |
|
发表于 2010-6-2 08:52:33
